TECH4TECH ContactEngine automates conversations between corporates and their customers; the missing link between CRM and customer. ContactEngine replaces manual operations, such as contact centre agents, with pro-active, intelligent and automated omni-channel outbound conversations across the customer journey. Already working with Sky, Virgin Media, Whirlpool and British Gas, a POC at a Dutch bank and an Accenture partner; ContactEngine is well placed to support retail financial services hold individualised and timely conversations with their customers throughout their lifetime. www.contactengine.com FutureFlow enables financial institutions and regulators to cooperate and share information with each other in a joint fight against Electronic Financial Crime (AML/CTF/etc.). In a world where criminals are increasingly operating as networks, financial institutions are forced to operate in silos, due to a plethora of data protection and confidentiality rules. We offer a novel way for financial institutions to share information on criminal financial activity, while respecting customer confidentiality. It takes a network to defeat a network, and we help to build it. www.futureflow.org 14 ACC0718992528-5_FinTech Graduation Day 2019_A5 brochure_V9 SL.indd 14 22/03/2019 08:47